Terms & Conditions

Last updated: 13/11/2025

1. Company Information

This website is operated by Drippz Holding LTD, a private limited company registered in England and Wales.

  • Company name: Drippz Holding LTD

  • Company number: 16549450

  • Registered office: 30 South Colonnade, London, E14 5HX, United Kingdom

  • Email: contact.nightanddream@gmail.com

Throughout these Terms, “we”, “us”, and “our” refer to Drippz Holding LTD.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to the following Terms and Conditions.

2. Eligibility to Purchase

By placing an order, you confirm that:

  • You are at least 18 years old, OR have legal permission from a guardian.

  • You provide accurate and complete information.

3. Products & Availability

All products displayed on the site are subject to availability.
We reserve the right to:

  • Modify or discontinue products without prior notice

  • Limit quantities

  • Refuse orders if necessary

Colours and textures displayed may vary slightly due to screen settings.

4. Prices & Payments

All prices are listed in GBP (£).
We reserve the right to update prices at any time.

We accept the following payment methods:

  • Visa

  • Mastercard

  • American Express

  • PayPal

  • Apple Pay

  • Other payment options shown at checkout

All transactions are secure and encrypted.

5. Shipping & Delivery

United Kingdom

Standard Delivery: 2 to 8 business days (unless stated otherwise at checkout).

Shipping costs are calculated at checkout based on your delivery address.

Delivery delays caused by customs, couriers, strikes, or unforeseen events are outside our responsibility.

6. Order Confirmation & Cancellation

Once your order is placed, you will receive an email confirmation.
If you need to cancel your order, you must contact us within 12 hours.
After this period, the order may already be processed.

We reserve the right to cancel orders in case of:

  • Suspected fraud

  • Stock unavailability

  • Errors in pricing or product information

You will receive a full refund in such cases.

7. Returns & Refunds (UK Consumer Rights Act 2015)

You have the right to return your order within 14 days of delivery (“right to cancel”), provided the product is:

  • Unused

  • In its original packaging

  • In resellable condition

Non-refundable items:

  • Intimate clothing (e.g. underwear, pyjamas with hygiene concerns)

  • Used or damaged items

  • Gift cards

How refunds work

  • Contact us at: contact.nightanddream@gmail.com

  • We will provide the return address and instructions.

  • Refunds are issued within 7–14 days after receiving the returned item.

  • Original shipping fees are non-refundable unless the item was faulty.

8. Faulty or Damaged Items

If you receive a damaged or defective product, contact us within 48 hours with:

  • Order number

  • Photos or videos of the issue

We will offer a replacement or refund, depending on availability.

9. Customs, Duties & Taxes

Drippz Holding LTD is a UK business.
For UK customers, VAT or duties may apply depending on regulations.

Customers are responsible for verifying their local import rules if shipping outside the UK.

10. Limitation of Liability

We are not liable for:

  • Delays caused by couriers

  • Misuse of products

  • Indirect or consequential damages

Our liability will not exceed the amount you paid for your order.

11. Privacy & Data Protection

Your information is handled in accordance with the UK GDPR.
For more details, see our Privacy Policy.

12. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales.

13. Contact Information

For customer support or any questions:

Email: contact.nightanddream@gmail.com
Company: Drippz Holding LTD
Registered office: 30 South Colonnade, London, E14 5HX, United Kingdom